Citizens Bank Hours – Latest Updated 2023

Citizens Bank is one of the leading financial institutions in the United States, with branches in most states. 

As a customer of Citizens Bank, it is vital to know the bank’s hours of operation and other important details. 

This blog post will discuss the latest updated Citizens Bank hours for 2023. We’ll explain when the bank is open and closed and which services are available during certain hours. 

We’ll also provide tips on how to contact Citizens Bank to verify business hours. 

By the end of this post, you will better understand Citizens Bank hours and how to access the information you need. Let’s jump into the details!

Citizens Bank Hours

Citizens Bank is committed to providing customers convenient access to their financial services. 

To meet the needs of its customers, Citizens Bank has established operating hours to ensure that all customers have access to their services when needed. 

Citizens Bank established official Citizens Bank hours
Citizens Bank established official Citizens Bank hours

Their knowledgeable and friendly staff are available to answer all your banking-related questions, provide you with the latest information about our products and services and assist you with any banking needs. 

So what are the hours for Citizens Bank?

Weekdays

Most Citizens Bank branches are open Monday through Friday from 9 AM to 4 PM to provide customers with quality banking services. 

Citizens Bank hours for around eight hours a day during ordinary business days. 

Weekends

On weekends, Citizens Bank only opens on Saturdays. 

Most branches of Citizens Bank are only open in the mornings from 9 AM to 1 PM. Saturday hours at most Citizens Bank locations are around 4 hours.

The bank is closed on Sunday
The bank is closed on Sunday

All Citizens Bank locations will be closed this Sunday.

What Are Citizens Bank Holiday Hours?

Citizens Bank is a full-service financial institution that offers customers a wide range of services. As such, customers must know what the holiday hours are for the bank. 

Generally, Citizens Bank is closed on most major holidays throughout the year as such provided below:

Holiday 2023
New Year’s Day Sunday, January 1

(Observed Monday, January 2)

Martin Luther King, Jr. Day Monday, January 16
Presidents’ Day Monday, February 20
Memorial Day Monday, May 29
Juneteenth Monday, June 19
Independence Day Tuesday, July 4
Labor Day Monday, September 4
Columbus Day Monday, October 9
Veterans Day Saturday, November 11
Thanksgiving Day Thursday, November 23
Christmas Day Monday, December 25

It’s important to remember that weekends and holidays shouldn’t be co when determining how far in advance payments must be made.

Customer service is available around the clock, seven days a week, at 877-550-5933.

How To Contact to Verify Citizens Bank hours?

If you need to verify the business hours of your local Citizens Bank branch, there are multiple ways to get in contact. 

You can contact your local branch directly, either via telephone or email contact.

If you want to find out the hours of operation for all locations, you can also follow the Citizens Bank social, where you can find a comprehensive list of all their branches and their corresponding hours.

Phone Number

To reach the customer care department, please dial 1-800-922-9999. You can also contact the branch’s local customer service office. 

The office hours of customer service are from 8 AM to 5 PM, Monday through Friday.

Email Contact

Use the website’s consumer feedback form to contact customer support through email.

Use email contact to verify business hours
Use email contact to verify business hours

Your inquiry into customer support will receive a response within 48 hours.

Mail

The Citizens Bank office address is One Citizens Plaza, Providence, Rhode Island 02903, where you may reach the customer care department. 

To contact your nearest branch, please visit Citizens Bank’s main website.

You can expect a response from the customer support department within five business days.

Social Media

Social media platforms facilitate client communication with the service team. 

Using its various social media outlets, you can voice your concerns, make observations, and pose inquiries. 

You can expect a response to your inquiry from the support staff within 24 hours. Here are the leading social media platforms that Fifth Third Bank uses to interact with customers:

Customer Care Services Of Citizens Bank And Their Hours

Citizens Bank is committed to providing excellent customer care services to their customers. 

Their Customer Care Team is available to assist you with your banking needs.

  • Their team is highly trained and experienced in all banking services, from online banking and account management to Citizens Bank Loan services. 
  • Their team is knowledgeable and dedicated to helping you get the most out of your banking experience. 
  • Whether you have questions about online banking, need loan services, or want to learn about additional banking services, Citizens Bank CD rates, Citizens Bank Credit Card, searching Citizens Bank routing number, their customer care team is always ready to help.

Business Banking

Services Hours Phone Numbers
Business Banking – Customer Service
  • Mon-Fri: 7 AM-7 PM EST
  • Sat: 9 AM-6 PM EST
1-800-862-6200
Questions about Business Online Banking
  • Mon-Fri: 7 AM-7 PM EST
  • Sat: 9 AM-6 PM EST
1-877-229-6428

Checking account

Services Hours Phone Numbers
Questions about your checking account
  • Mon-Fri: 7 AM-10 PM EST
  • Sat/Sun: 9 AM-6 PM EST
1-800-922-9999
Checking product information or opening a new checking account 
  • Mon-Fri: 9 AM-8 PM
  • Sat/Sun: 9 AM-5:30 PM
1-877-360-2472
Debit card issues
  • Mon-Fri: 7 AM-10 PM EST
  • Sat/Sun: 9 AM-6 PM EST
1-877-242-7837
Overdraft Protection
  • Mon-Fri: 7 AM-10 PM EST
  • Sat/Sun: 9 AM-6 PM EST
1-800-922-9999
Deluxe Business Check Reorder Line
  • Mon-Fri: 7 AM–7 PM CST
  • Saturday 8 am–4:30 pm CST
1800-231-9915
Deluxe Personal Check Reorder Line
  • Mon-Fri: 8 AM-9 PM
  • Sat: 9 AM-5:30 PM
1-866-322-1350
To file a fraud claim or merchant dispute
  • Mon-Fri: 7 AM-10 PM EST
  • Sat/Sun: 9 AM-6 PM EST
1-800-922-9999

Savings account

Services Hours Phone Numbers
Questions about your savings account
  • Mon-Fri: 7 AM-10 PM EST
  • Sat/Sun: 9 AM-6 PM EST
1-800-922-9999
Savings product information or to open a new savings account
  • Mon-Fri: 9 AM-8 PM 
  • Sat/Sun: 9 AM-5:30 PM
1-877-360-2472
Overdraft from savings program
  • Mon-Fri: 7 AM-10 PM EST
  • Sat/Sun: 9 AM-6 PM EST
1-800-922-9999

Credit Cards

Services Hours Phone Numbers
Credit Card Servicing
  • Mon-Fri: 7 AM-10 PM EST
  • Sat/Sun: 9 AM-6 PM EST
1-800-684-2222
To file a fraud claim or merchant dispute
  • Mon-Fri: 7 AM-10 PM EST
  • Sat/Sun: 9 AM-6 PM EST
1-800-684-2222

Why Should You Use Citizens Banking App?

The Citizens Banking App is a handy tool to help manage your finances and simplify your banking experience. 

You should use your Citizens Banking app because with this app, you can:

  • Access your accounts and transactions anytime, anywhere. 
  • Securely transfer funds, make payments, and view your account information
  • Easily manage your finances with convenient budgeting and tracking tools
  • Set up notifications for your account balance and upcoming bills. 
  • Easy to use and provide a secure way to access your banking information. 

With the Citizens Banking App, you have the power to quickly and safely manage your finances on the go.

Manage your finance with the app
Manage your finance with the app

If you want to use the features of the Citizens Bank Mobile Banking app, you can download it by searching its name on Google Play or App Store.

FAQs

What time does Citizens Bank open on Saturday?

Citizens Bank typically opens its doors at 9:00 AM on Saturdays. 

However, due to the current global pandemic, Citizens Bank has adjusted its hours and is opening at 10:00 AM on Saturdays. 

Is Citizens Bank open on Thanksgiving Day?

Citizens Bank is typically closed on Thanksgiving Day; however, their customer service centers are open for longer hours before Thanksgiving.

Can you use an ATM at any time?

Yes, you can use an ATM at any time. Most ATMs are open 24 hours a day, seven days a week, making them one of the most convenient banking resources.

How do you get money when the bank is closed? 

When the bank is closed, it cannot be easy to access funds. 

However, there are a few methods that you can use to get money without the need to wait for the bank to open. 

You can get money by using an ATM, mobile apps that allow you to access funds quickly and make payments, and a prepaid card.

Conclusion

In conclusion, Citizens Bank hours are reliable and consistent.

They are open Monday through Friday from 9 AM to 4 PM and are available on Saturdays from 9 AM to 1 PM. They are closed on Sundays. 

With its wide variety of services, Citizens Bank is an excellent option for customers looking to manage their finances. 

Citizens Bank hours are sure to accommodate your needs, whether you’re looking to open a new account or make a quick deposit.

Thank you for your attention to this post!